Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise there may be times when our customers are not completely satisfied.

Complaints Procedure

To ensure we are able to put things right as soon as we can, please read our complaints procedure and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0113 2641167 , or write to us at Danby Interiors, 862-864 York Road, Leeds, LS14 6DX or email us at hello@danbyinteriors.co.uk and we aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

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CONTACT DETAILS

Tel: 0113 264 1167*
Email: hello@danbyinteriors.co.uk
Web: www.danbyinteriors.co.uk

* Please note that calls may be recorded for training and quality assurance purposes.

Danby Interiors
862-864 York Road
Leeds, LS14 6DX
West Yorkshire

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Mon 9:30am – 5pm
Tue 9:30am – 5pm
Wed Closed
Thu 9:30am – 5pm
Fri 9:30am – 5pm
Sat 10am – 4pm
Sun Closed

Extended opening hours available by appointment.